We pride ourselves on offering the highest quality jewelry and customer satisfaction. We stand behind the quality and authenticity of each piece we sell; however, if you are dissatisfied with your purchase for any reason, you may return within 30 days for a full refund of purchase price.
Items need to be unworn and in the same condition as it was received. Rings resized by Tidewater Engagement Ring are still eligible for full refund. Jewelry that has been altered in any way by an outside jeweler will not be accepted. Any appraisals or certifications must be returned with the piece. Failure to return the appraisal will result in a $150 replacement fee. You will be issued a full refund credited back to the original payment method within 24 hours of receiving the item at Tidewater Engagement Rings. Certain payment methods may take 1-7 business days to fully process into your account after refund has been initiated.
If you have any questions about our return policies, please contact us at 757-612-8847